Terms and Conditions

Last updated: 2026-05-12

The clauses below govern the relationship between Wanted Win Casino and every individual accessing our platform. By creating an account or placing a stake, you confirm acceptance of these rules without reservation.

Licensing and operator identity

Wanted Win Casino is operated under licence number 0000002 issued by the Tobique Gaming Commission, with Novatrix SRL acting as the licensed entity registered in Costa Rica.

Historically, operations were conducted under the Curaçao Gaming Authority through Dama N.V., and migration to the current jurisdiction was completed with continuity of player obligations.

All regulatory communications, audits, and certifications relating to game fairness fall under the framework set by the Tobique Gaming Commission.

Account registration and eligibility

Applicants must be at least 18 years old, possess full legal capacity, and reside in a jurisdiction where remote gambling on our platform is not prohibited.

Only one account per individual, household, household device, or shared IP address is permitted; duplicates will be merged or closed at our discretion.

Providing false identification, falsified documents, or misleading information is grounds for immediate termination and forfeiture of remaining balances.

Deposits, withdrawals, and dormant funds

Deposits must originate from a payment method registered in your own name; third-party transfers are systematically rejected and refunded.

Withdrawals are processed after successful know-your-customer verification, typically within 24 to 72 business hours depending on the chosen channel.

Accounts inactive for more than twelve consecutive months may attract administrative fees, and balances on accounts dormant beyond thirty months may be forfeited in line with licence guidelines.

Promotional offers and wagering rules

Each bonus carries its own terms specifying eligible games, wagering multiplier, maximum bet during turnover, and validity window; these terms prevail over general promotional language.

Attempts to extract value through bonus abuse, coordinated multi-account play, or arbitrage strategies result in bonus annulment and may trigger account suspension.

Wanted Win Casino reserves the right to modify, suspend, or retire any promotion provided that already-claimed offers retain their original conditions for active recipients.

Liability, complaints, and applicable law

We are not liable for losses arising from internet disconnections, third-party software failures, or events outside our reasonable control, including force-majeure circumstances.

Complaints should first be submitted to our internal resolution team; unresolved matters can be escalated to the Tobique Gaming Commission within six months of the initial response.

These conditions are governed by the laws applicable to the licensee's jurisdiction, and disputes that cannot be settled amicably will be referred to competent arbitration.

This document is a readable expression of the contractual relationship between players and Wanted Win Casino. Should any inconsistency arise between this summary and the master regulatory documentation filed with the Tobique Gaming Commission, the latter prevails.